Skip disability assistance statement.

Welcome to our website! As we have the ability to list several hundred items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 905-738-1033 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Caring for your furniture properly is very important to ensure a long life for each of your pieces. Please follow these simple instructions to ensure your furnishings remain beautiful for years to come.

Cleaning, Polishing

  • To clean your furniture, use a soft damp cloth with a small amount of mild soap. Wipe immediately with a dry cloth.
  • Always wipe in the direction of the grain on your wood products.
  • Always wipe in small circles when cleaning leather, ensure you are using a soft cloth.
  • Avoid using commercial cleaning products on your furniture since this will cause yellowing.
  • Do not use window cleaners; they contain ammonia which attacks the lacquer of the finish.

Beware

  • Liquid left on the surfaces will cause the finish to peel and flake.
  • Avoid placing hot items directly on wood surface, this will damage the finish.
  • Avoid placing items with rubber feet or plastic placemats on your furniture, they leave permanent marks on the finish.

Sun Exposure

  • Prolonged exposure to direct sunlight can cause fading of the finish.
  • Special attention should be paid to the storage of the table leaf as a noticeable difference will be apparent if the leaf is stored away from light and the table is exposed continuously.

Humidity

  • The ideal balance is to maintain the temperature around 21°C (70°F) and the relative humidity at 40% to prevent warping or splitting.

Hardwoods

  • Your hardwood furniture is made up of many pieces of wood. Each is unique and you may notice natural variations in colour. The lighter pieces were closer to the tree’s bark, while the darker pieces were closer to the tree’s centre. All are equally strong and impart the beauty and value that make hardwood furniture.